Shipping policy
At Stagg Clothing, we're committed to delivering your order safely and on time. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
- Standard Delivery: 3–7 business days (depending on your location).
- Delivery timelines may vary for remote or rural areas.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- We may offer free shipping on eligible orders during special promotions.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS (where available).
- You can use the tracking details to monitor your shipment's progress.
Delivery
- Please ensure your shipping address and contact details are accurate when placing your order.
- We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delayed Deliveries
While we strive to deliver every order on time, delays may occasionally occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances. We appreciate your patience and understanding.
Damaged or Missing Items
If your order arrives damaged, defective, or with missing items, please contact our customer support within 48 hours of delivery with your order number and clear photos (if applicable). We'll review the issue and work to resolve it as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We're always happy to help.